DirectBuy FAQs

Got questions? Get the real answers for yourself. Check out our FAQs to find out everything you wanted to know about DirectBuy.

Q: How many DirectBuy Showroom and Design Centers are there?

A: There are over 140 DirectBuy Showroom and Design Centers across the U.S. and Canada

Q: How does DirectBuy help me save money?

A: DirectBuy offers you a direct connection with top manufacturers and their authorized suppliers so you can purchase merchandise at confidential insider prices, much like retail stores do. This provides you incredible savings.

Q: How does DirectBuy membership work and is there a cost?

A: Join us at any showroom located near you for an Open House to see first-hand how a DirectBuy membership can work for your family. There is a membership fee to join but the cost is minimal compared to a lifetime of savings you receive.

Q: What goes on at an Open House?

A: At the Open House, information about the savings, member services, and extensive selection of brand-name merchandise our members have access to is described in great detail, so you can make the most informed decision about whether DirectBuy is right for you.

Q: Great! Now can I start shopping?

A: Once you’re a member, you’re welcome to stop by our showroom any time.

Q: Do I have to make a decision to become a DirectBuy member the day of the Open House?

A: Yes. Our manufacturers trust that we will not allow our showrooms to be used as public libraries where consumers can research a manufacturer’s price and use that to try to negotiate with a retail store. For that reason, please understand that becoming a DirectBuy member requires your choice at the Open House you attend.